2024-2025 Benefits Guide

24/7 Nurseline The 24/7 Nurseline from BCBS offers you access to speak to nurses anytime you need them. Their nurses can answer your questions and try to help you decide whether you should go to the emergency room, urgent care center, or make an appointment with your doctor. You can also call the 24/7 Nurseline whenever you or your covered family members need answers to health questions about asthma, headaches, cuts or burns, back pain, high fever, sore throat, diabetes, and much more. When you call, you can access an audio library of more than 1,000 health topics – from allergies to surgeries – with more than 500 topics available in Spanish. Call 800-581-0393 to reach the 24/7 Nurseline and talk to a nurse at any time. Wondr Health Wondr is a self-paced, online program that teaches you how to lose weight and improve your health without giving up your favorite foods. You'll get digital courses, an online dashboard, mobile app, social community, coaching support and more, all focused on helping you build new skills to have a healthy relationship with food and physical activity. It can also reduce your risk for serious conditions like diabetes and heart disease. Hinge Health Hinge Health is beneficial if you have chronic back, shoulder, neck, hip, or knee pain. Enhance your joint health and reduce pain in the comfort of your home. After enrolling, you'll receive a tablet pre-loaded with the Hinge Health app and wearable sensors that guide you through personalized exercises. A dedicated health coach is available to support you and answer any questions. This program is designed to help you build strength and return to your daily activities with less discomfort. Special Beginnings Special Beginnings is a confidential maternity program designed to help you better understand and manage your pregnancy. Get the support you need from early pregnancy until 6 weeks after delivery, including: • Pregnancy risk factor identification and ongoing communication/monitoring • Education material covering pregnancy and infant care topics, including a comprehensive educational book • Personal telephone contact with program staff • Assistance in managing high-risk conditions, such as gestational diabetes and preeclampsia

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