2026-2027 Benefits Guide

Empathy – Beneficiary Support Services Empathy is a no-cost benefit available through your Securian Financial Group Life Insurance coverage. Designed to support beneficiaries during life's most challenging moments, Empathy combines personalized guidance, practical tools, and emotional support to help families navigate the loss of a loved one. Services Include: • Dedicated Care Manager: Live support from experienced care professionals for guidance through the many aspects of loss. • Personalized Care Plan: A customized, step-by-step roadmap to help families understand what to do next. • Probate & Estate Settlement Guidance: Assistance navigating the probate process and settling a loved one's estate. • Time-Saving Tools: Resources to help simplify tasks such as closing accounts, funeral planning, and other administrative responsibilities. • Emotional & Grief Support: Access to grief resources, guided meditations, educational tools, and support designed to promote healing. How to Access Beneficiaries will be invited to use Empathy during the life insurance claims process. Services can be accessed through the Empathy app or website. • Website: join.empathy.com/securian • Access Code: emp-securian • Call 720-903-4944 to be matched with a dedicated Care Manager.

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