2025 Training & Development Catalog 2
Training & Development Catalog 2025 Guide for Edwards Aquifer Authority Employees
Table of Contents
Table of Contents
Introduction
Catalog Overview
Schedule At-A-Glance
Schedule by Category
Human Resources Services Financial Services Information Technology Services Records Department Health &Wellness Retirement Safety Leadership & Upskilling
On-Demand Platforms/Courses
Additional Information
Step-by-Step Process to Attend a Conference
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Introduction & Catalog Overview
Introduction
This training catalog is your guide for information regarding courses facilitated by EAA Human Resources, Informa- tion Technology, Finance departments, and our health benefit representatives.
We hope you continue to discover a wealth of learning through our on-line platforms such as NEOGOV, Texas Mu- nicipal League (TMLIRP), New Horizons Computer Learning Centers, and Fred Pryor Career Track. Topics range from communication, time management, software applications, personal growth, and health/wellness. In addition, we are excited to announce the enhanced offerings for 2025 to include leadership development and up-skilling workshops facilitated via Write Wise Communications & ELB Learning. These topics include documenta- tion skills, managing effective interviews, coaching/mentoring, presentations skills, project management and com- munication skills. Our commitment to support a continuous learning environment remains unchanged and the events/courses of- fered are designed to assist you in enhancing your skills, personally and professionally. We hope you use this catalog as a guide to plan, request, and schedule training in the months to come. If you have questions regarding the regis- tration process, course offerings, or find a conference/training/workshop that would be of benefit to others, please let us know. We’d love to hear from you.
Wishing you the very best in 2025!
~ Your Human Resources Department
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Catalog Overview This catalog provides a Schedule at a Glance and a Schedule by Category. The Schedule at a Glance shows the events by each month of the year. The Schedule by Category provides additional information on each event such as description, designated date, time, mandatory status, and platform/location. In addition, this catalog reviews online training resources available and additional information regarding the registration process. Mandatory Training All staff will be required to complete/attend the annual CyberSecurity Training, Defensive Driving, Active Shoot- er Awareness & Response Training, and Harassment Awareness and Prevention Training for 2025. In addition, field personnel will be required to attend the Field Safety Protocols training. Employees who are assigned an EAA company vehicle, and their supervisor, are required to attend the Fleet Management Training. It is the re- sponsibility of each employee to attend the assigned training and complete any necessary paperwork. If mandatory training is to be completed via NEOGOV, Human Resources will assign this training on the calen- dar date specified in this catalog. Staff will have 14 days from the assigned date to complete the training. Since NEOGOV maintains all certificates of completion in the NEOGOV profile, you do not need to send the certificate of completion to Human Resources. If mandatory training is to be completed via Zoom or other platform, Human Resources will send a calendar in- vite via Outlook for these events as information becomes available. In the event an employee is unable to attend a mandatory training session, they must contact Human Resources for alternate arrangements. Registration for EAA Events Invite links to register and/or attend EAA events, will be sent to staff and posted to the HR Calendar of Events in SharePoint as it becomes available. It is your responsibility to block/reserve the date and time on your outlook calendar. If you’re unable to attend a scheduled appointment/event, please cancel your reservation by contact- ing Margaret Ross. This will allow other employees on the waiting list to register and attend these events. Registration for Non-EAA Events (Online and/or In-person Conferences, Trainings, or Symposiums) A Request to Attend Conference, Training or Symposium form must be completed and approved via NEOGOV prior to registering for a non-EAA online and/or in-person conference, training, or symposium. In the event the registration fee is over $1000, you will be prompted in NEOGOV to complete a Salary Reduction Agreement. Once both forms have been approved electronically, you may then submit your requisition in the Intacct Sys- tem. Once your requisition has been approved, you may then register for the online and/or in-person confer- ence, training, or symposium. Please see the Additional Information section of this handbook for more informa- tion regarding this process. Duration EAA on-site events lasting for four hours or more, will break for a one hour lunch period. If an event ends earlier than scheduled, you are required to return to your normal work duties. 4 The registration links to attend the events in this catalog, will be sent to staff and posted to the HR Calendar of Events in SharePoint as it becomes available. Updates to this catalog will be maintained in SharePoint.
Schedule at a Glance
January 01/22/2025 Wednesday Intacct Refresher: Requisitions, POs and Reimbursements Training Schedule at a Glance
February 02/05/2025 Wednesday NEOGOV EAA Ticketing System 02/19/2025 Wednesday YMCA Parental Stress Management On-site Presentation 02/26/2025 Wednesday Fleet Management Training
March 03/06/2025 Thursday
Coaching & Mentoring Workshop
03/19/2025 Wednesday Defensive Driving 03/26/2025 Wednesday Information Technology: Meters App Know-How
April 04/03/2025 Thursday
Sticky Documentation Workshop 04/16/2025 Wednesday Procurement, Contracting & Contractors Training 04/24/2025 Thursday
Social Security Administration Webinar: Discover Your SS Benefits
May 05/07/2025 Wednesday Field Safety Protocols Training 05/21/2025 Wednesday TCDRS Retirement Seminar & Individual Counseling 05/29/2025 Thursday NEOGOV Annual Cyber Security Training (DIR)
June 06/05/2025 Thursday
Project Management 101 Workshop 06/25/2025 Wednesday Information Technology: EAGIS Know-How
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July
07/16/2025 Wednesday Active Shooter Awareness Training 07/31/2025 Thursday Effective Virtual Presentations Workshop
August
08/18/2025 Monday 08/28/2025 Thursday
Open Enrollment Presentation 2025-2026 Plan Year Managing Effecitve Interviews Workshop
September
09/04/2025 Thursday
Harassment Awareness & Prevention Training
October
10/09/2025 Thursday Effective Verbal Communication Workshop 10/29/2025 Wednesday NEOGOV Records Refresher & SharePoint Tips Training
November
11/06/2025 Thursday 11/20/2025 Thursday
The Evaluation Process for Supervisory Staff The Evaluation Process for Non-Supervisory Staff
December
NO EVENTS
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Schedule by Category
Schedule by Category Human Resources Services
Open Enrollment Presentation 2025-2026 Plan Year
Date: Time:
August 18, 2025 9:00am - 11:00am
Platform/Location:
Zoom
Mandatory:
No
Description: This informative session is designed to support staff in reviewing and selecting their health benefits for the 2025-2026 plan year. It offers a valuable opportunity to make well-informed decisions about your health coverage. Benefit representatives will provide an overview of avail- able plans, address key details, and answer questions related to open enrollment, ensuring you have the information needed to choose the best options for you and your family.
The Evaluation Process for Supervisory Staff
Date: Time:
November 6, 2025 10:00am - 10:30am
Platform/Location:
Zoom
Mandatory:
No
Description: A well designed performance management program helps employees understand how their work contributes to the overall vision, mission, and success of the organization. In this session, we will walk-through the performance management and development program includ- ing steps required for completing the employee annual evaluation.
The Evaluation Process for Non-Supervisory Staff
Date: Time:
November 20, 2025 10:00am - 10:30am
Platform/Location:
Zoom
Mandatory:
No
Description: This session is for those who need additional assistance navigating Trakstar, our on- line performance management platform. We will walk through the evaluation process, including completing a self-assessment, adding notes/comments, and uploading supporting documenta- tion.
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INTACCT Refresher: Requisitions, Purchase Orders & Reimbursements Financial Services
Date: Time:
January 22, 2025 10:00am - 10:30am
Platform/Location:
Zoom
Mandatory:
No
Description: This training will discuss the process for requisitions, purchase orders and staff ex- pense reimbursements through Intacct. Topics include: how to submit a requisition, how to upload documentation, and how to monitor your own expenses.
Fleet Management Training
Date: Time:
February 26, 2025 10:00am - 10:30am
Platform/Location:
Zoom
Mandatory:
Yes (for EAA Drivers with vehicle assignments & their supervisor)
Description: This training will discuss the responsibilities for staff who have EAA vehicles as- signed to them. Topics include: care of vehicle, driver responsibilities, routine/non-routine maintenance and other tasks.
Procurement, Contracting & Contractors
Date: Time:
April 16, 2025
10:00am - 10:30am
Platform/Location:
Zoom
Mandatory:
No
Description: This sessionwill review EAA procurement procedures, contractor best practices and the EAA M/WBE program. Topics include: procurement methods, contracts and agreements, dealing with contractors and M/WBE program and goals.
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Schedule by Category continued
EAA Ticketing System Information Technology Services
Date: Time:
February 5, 2025
N/A
Platform/Location:
NEOGOV
Mandatory:
No
Description: This informative pre-recorded video session is designed to support staff in submitting tickets through the EAA I.T. ticketing system. On this date, staff will have access to this training via NEOGOV and may view this training on an as needed basis.
EAA Meters App Know-How
Date: Time:
March 26, 2025
10:00am - 10:30am
Platform/Location:
Zoom
Mandatory:
No
Description: This presentation will consider the new EAA Meters App. Learn best practices on how to use the platform .
Annual Cyber-Security Training
Date: Time:
May 29, 2025
N/A
Platform/Location:
NEOGOV
Mandatory:
Yes (for all staff)
Description: A DIR-certified cyber security course as required by Texas Government Code Section 2054.5191 must be taken by local government entity employees on an annual basis. On this date, staff will automatically be assigned this training via NEOGOV. The course is 30 minutes in length and must be completed by the set deadline. Since NEOGOV maintains Certificates of Completion in the employee profile, staff does not need to forward these to HR. This training is mandatory for all staff.
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EAGIS Know-How
Date: Time:
June 25, 2025
10:00am - 10:30am
Platform/Location:
Zoom
Mandatory:
No
Description: This training session will review EAGIS from the end-user. Discover tips and tricks to using the platform and ask questions regarding its features.
Records Refresher & SharePoint Tips Training Records Department
Date: Time:
October 29, 2025
N/A
Platform/Location:
NEOGOV
Mandatory:
No
Description: This informative pre-recorded video session will provide a refresher on records management, records retention, open records requests, and provide end-user tips for Share- Point. Topics include: why is records management important, employee responsibilities, public information requests, metadata, and tips for opening content with Explorer. On this date, staff will have access to this training via NEOGOV and may view this training on an as needed basis.
YMCA Parental Stress Management Health &Wellness
Date: Time:
February 19, 2025 11:30am - 12:30pm
Platform/Location:
Onsite & Live Streamed via Zoom
Mandatory:
No
Description: Parenting can be both rewarding and challenging, often leading to significant stress. This presentation offers practical tools to help parents manage stress, maintain emotion- al balance, and create a positive family environment. Participants will learn to identify stressors, practice self-care techniques, and strengthen support networks for a healthier parenting expe- rience. Lunch will be provided to in-person participants.
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Schedule by Category continued
Discover Your Social Security Benefits Retirement
Date: Time:
April 24, 2025
10:00am - 11:00am
Platform/Location:
Zoom
Mandatory:
No
Description: Join us for an informative webinar with a representative from the Social Security Ad- ministration to learn about Social Security benefits, including retirement planning, disability and survivor benefits, and tips to maximize your benefits. This session is perfect for employees at all stages of their careers and provides valuable insights to help you plan your financial future.
TCDRS Retirement Seminar & Individual Counseling Sessions
Date: Time:
May 21, 2025
10:00am - 11:00am
Platform/Location:
Zoom
Mandatory:
No
Description: Join us to explore how TCDRS is helping you build a secure future. This session will provide an overview of how the TCDRS plan works, including topics such as beneficiary and survi- vor benefits, vesting and eligibility requirements, retirement payout options, and the process for applying for retirement.
Defensive Driving Safety
Date: Time:
March 19, 2025
N/A TBD
Platform/Location:
Mandatory:
Yes (for all staff)
Description: A defensive driver takes every reasonable precaution to prevent traffic collisions. They not only take responsibility for their own vehicle and driving practices but also deal with the mistakes made by other drivers. This training will help you stay in control when you’re behind the wheel. This training is mandatory for all staff and must be completed within the time allowed. Upon completion of this course, you may submit your certificate to your insurance carrier for a discount on your auto insurance.
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Field Safety Protocols Training
Date: Time:
May 7, 2025
10:00am - 10:45am
Platform/Location:
Zoom
Mandatory:
Yes (for Field Personnel only)
Description: This training will discuss common EAA working environments and safety proto- cols for those who perform duties out in the field. Topics include: situational awareness, slips/ falls prevention, lift/ladder safety, proper use of field equipment, basic vehicle inspection, driver safety and PPE. Designated personnel who are required to take this training, will be sent a cal- endar invite for this event. Upon completion of the training, participants will be assigned an Acknowledgment form via NEOGOV.
Active Shooter Awareness & Response Training
Date: Time:
July 16, 2025
TBD
Platform/Location:
EAA Recharge Room
Mandatory:
Yes (for all staff)
Description: Active shooters continue to strike American workplaces on a daily basis. While ev- ery attack is different, there are commonalities including confusion. This training will discuss simply survival skills and techniques that can save your life in the event of an active shooter at- tack. Upon completion of this training, participants will be assigned an Acknowledgment form via NEOGOV.
Harassment Awareness and Prevention & Diversity/Inclusion Training
Date: Time:
September 4, 2025
10:00am - 12:00pm (non-supervisory); 1:00pm-3:00pm (supervisory)
Platform/Location:
Zoom
Mandatory:
Yes (for all staff)
Description: This training will provide staff guidance on how to prevent harassment in the work- place. Staff will develop a clear understanding of what harassment is and how to report offen- sive behaviors. Staff will be sent a calendar invite, for the appropriate session. Upon completion of the training, participants will be assigned an Acknowledgment form via NEOGOV.
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Schedule by Category continued
Coaching & Mentoring Workshop Leadership & Upskilling
Date: Time:
March 6, 2025
10:00am - 11:30am
Platform/Location:
Virtual/TBD
Mandatory: Registration:
No
Required. Limited to 20 participants.
Description: The Coaching and Mentoring course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is directly related to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.
This course will equip you with the skills and techniques to: • Define coaching, mentoring, and the GROW model. • Identify and set appropriate goals using the SMART technique. • Define the current state or reality of your employee’s situation. • Define options for your employee and plan. • Finalize a plan with your employee. • Identify the benefits of building and fostering trust with your employee. • Identify the steps in giving effective feedback while maintaining trust.
Sticky Documentation Workshop
Date: Time:
April 3, 2025
9:00am - 12:00pm
Platform/Location:
Virtual/TBD
Mandatory: Registration:
No
Required. Limited to 15 participants.
Description: Writing corrective employee feedback is tricky. This course is designed for managers and focuses on how to write legally useful employee performance documentation. It shares prac- tical strategies for transforming abstract thoughts into clear, concrete descriptions, whether they are positive or negative. Participant Requirements: Participants collect and bring 3-5 sample employee performance re- views (with names or other identifying information removed) with them to class. These samples will not be shared publicly, so no need to worry about mistakes. Included Items: Interactive Instruction, Participant Workbook, Revision of Actual Work Documents
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Project Management 101 Workshop
Date: Time:
June 5, 2024
10:00am - 3:00pm (1 hour lunch break)
Platform/Location:
Virtual/TBD
Mandatory: Registration:
No
Required. Limited to 15 participants.
Description: Have you ever organized an event, implemented a new program or launched a new product? These situations have one thing in common: project management skills. Project Management 101 provides participants with basic skills including: planning, scheduling, del- egating, budgeting, implementing and managing. This course is geared toward new project managers with limited experience.
Included Items: Interactive Instruction, Participant Workbook.
Effective Virtual Presentations Workshop
Date: Time:
July 31, 2025
9:00am - 12:00pm
Platform/Location:
Virtual/TBD
Mandatory: Registration:
No
Required. Limited to 15 participants.
Description: This course focuses on key factors involved with delivering presentations over dis- tance. It includes insights for handling preparation, technology, logistics and cultural issues. Participants should attend ready to share real examples of communicating over distance. These examples will provide the basis for enhancing future presentations through hands-on practice and demonstrations.
Included Items: Interactive Instruction, Participant Workbook, Creation of Actual Work Docu- ments.
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Schedule by Category continued
Leadership & Upskilling continued
Managing Effective Interviews Workshop
Date: Time:
August 28, 2025 10:00am - 11:30am
Platform/Location:
Virtual/TBD
Mandatory: Registration:
No
Required. Limited to 20 participants.
Description: The interview process is one of the most important steps for bringing in new talent. Your team’s culture and performance depends on hiring the right people, yet, finding the best employees can be difficult. If you don’t have effective interviewing skills, you risk losing a brilliant candidate, or worse - hiring a person that’s not qualified for the job. This course will equip you with the skills and techniques to: • Prepare for and conduct an interview that will garner the information you need to form your as- sessment of a candidate’s appropriateness for your organization. • Provide the candidate a positive experience throughout your engagement. • Understand the legal aspects of conducting your interview.
Effective Verbal Communication Workshop
Date: Time:
October 9, 2025
10:00am - 3:00pm (1 hour lunch break)
Platform/Location:
Virtual/TBD
Mandatory: Registration:
No
Required. Limited to 15 participants.
Description: This course helps participants analyze their image and create a plan to enhance ver- bal skills to communicate with confidence to any audience. Anyone who wants to increase sophis- tication and savvy in the workplace would benefit from this course.
Included Items: Interactive Instruction, Participant Workbook, Future Plan
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On-Demand Platforms & Courses
On-Demand Platforms & Courses
The following online training resources are available and may be taken, during normal working hours, with the approval of your immediate supervisor. With the exception of NEOGOV, certificates of completion should be forwarded to Human Resources for placement in your personnel file. If you have any questions or experi- ence any issues with these training resources, please contact Margaret Ross.
NEOGOV
NEOGOV Learn has over 1000 pre-built courses with new courses being added on a quarterly basis. Course topics include Microsoft Teams, Excel, Access, business skills, cyber security, health, leadership and time management. How To Access The Training Login to NEOGOV and navigate to your Dashboard. Under Training, select the EAA Course Catalog tab. You have the option to search for a course in the search field or use the filter to search for a course by Categories, Type or Duration.
Did You Know... As a supervisor, you have the ability to assign training to your staff via NEOGOV!
Here’s how: 1. Navigate to your NEOGOV Dashboard 2. Click People to view your Team/locate your employee.
3. Click the drop down arrow in the Actions box and select Enroll in a Course. 4. Select Online or Classroom. (Online courses are all pre-built courses in NEOGOV) 5. Using the Search field, Search for the course to be assigned to your employee. 6. Select the box to the left of the course title. 7. Click Enroll at the top right of the screen. The training has successfully been assigned.
Texas Municipal League
The Texas Municipal League Intergovernmental Risk Pool provides the EAA with quality loss prevention training opportunities. Courses have been created with adult learning styles in mind, and each course mod- ule is timed for one short session, usually 25-35 minutes in length. Course topics include risk management, human resources, safety and law enforcement (many are TCOLE approved). How To Access The Training To start taking courses, login to TMLIRP’s Online Learning Center and navigate to the Course Catalog. You will have the option to search for a course in the search field.
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Fred Pryor Career Track
To attend a Fred Pryor+ off-site/on-line seminar, you are required to submit a Request to Attend a Confer- ence Form via NEOGOV. Course offerings can be viewed on the Fred Pryor+Website.
If you would like to join the Fred Pryor+ Program, the cost is $229 per person. This annual membership of- fers more than 12,000 off-site seminars, over 5,000 on-line courses, and over 3,500 micro-learning courses. Course topics range from accounting, communication, compliance and workplace safety, customer ser- vice, IT, leadership, project and time management. In addition, a majority of these courses offer continuing education credits for CEU, CPE, HRCI, PDC and PDU.
If you have are interested in joining the Pryor+ Program, please reach out to Margaret Ross.
New Horizons Computer Learning Centers
New Horizons Computer Learning Centers offers hands on virtual and in-person modern IT & Technology training for career development. Course offerings can be viewed on the New Horizons Website.
To register/enroll in a New Horizons course, please follow the instructions below:
New Horizons Enrollment Instructions 1. Submit a Request to Attend a Conference Form via NEOGOV. Attach required supporting documentation regarding the course to the request. Enter the cost and details of the course on the form. Once the Request to Attend a Conference Form is approved, Human Resources will reach out to our repre- sentative to provide authorization to enroll in the course. You will receive an email confirmation of enroll- ment to include an access code/login instructions to the New Horizons platform. On the date of the course, you will log in to the “live” instructor led training in which you can “see” the instructor and interact with them through a microphone headset or via the text chat feature. Since all sessions are recorded, you will have the ability to go back through the session, including labs, for up to six months “post class” - ensuring a thorough understanding of the material. Certificates of Completion may be forwarded to Human Resources for placement in your training file.
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Additional Information
Additional Information When completing a Request to Attend a Conference, Training or Symposium form, employees are required to provide justification for attending the conference and for uploading/attaching supporting documentation relat- ed to the registration cost and estimated expenses. 1. Justification for Attending the Conference The justification is written with the aim of explaining the reasons why a request should be granted. Clearly state what the request is for and your intentions for requesting to attend the conference, training, or symposium. Ex- plain the benefits to the parties involved, including any relevant data that supports your need to attend. There is no length requirement for justification. However, it is recommended that this should be, at least, a paragraph (3-5 sentences) that clearly state the need to attend the event. 2. Registration Cost In the event the conference, training or symposium registration fee is over $1000, you will be prompted in NEOGOV to complete a Salary Reduction Agreement.* Please attach supporting documentation for registration. 3. Travel Estimated Expenses If an employee travels directly to the conference within the San Antonio city limits and surrounding metropoli- tan areas, using their vehicle, they cannot submit for mileage reimbursement. Please note the following when completing the online form:
If an employee travels directly to the EAA office and then to the conference within the San Antonio city limits and surrounding metropolitan areas, using their vehicle, they can submit for mileage reimbursement.
If an employee travels to another city (ex., Austin/Houston), using their vehicle, they must reflect/report round trip mileage to the location of the conference on the conference request.
If an employee travels by air or by other means to the conference, they must attach supporting documentation, as needed, for these expenses.
The employee may also choose to check out an EAA company vehicle for the duration of their conference/train- ing, or as needed, regardless of the locations of the conference attending.
4. Lodging, Meals & Other Estimated Expenses The estimated cost for lodging, meals and other expenses must be within a reasonable amount for the location to which the conference/training is taking place. Please use good judgment for these estimated costs.
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* A Salary Reduction Agreement states that employees who terminate employment within six (6) months from attending a conference where the cost of the registration is $1000 or greater will be required to pay back this amount. The cost of the repayment is prorated for each month that remains of the six months.
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Step-by-Step Process to Attend a Conference, Training, or Symposium
STEP 1
Submit a Request to Attend a Conference, Training, or Symposium form and Salary Reduction Agreement, if applicable, via NEOGOV.
Go to the next step once approval has been received.
PROCESSING TIME: 2-5 DAYS
STEP 2
Submit a Requisition via Intacct. Upload approved Request to Attend a Conference, Training, or Symposium form as supporting documentation.
Go to the next step once approval has been received.
PROCESSING TIME: 2-5 DAYS
STEP 3 Register/Pay for the Conference, Training, or Symposium using appropriate EAA credit card. Forward this receipt, along with appropriate purchase order number/information, as per accounting procedure, to your appropriate director.
PROCESSING TIME: 1 DAY
STEP 4
When attending the conference, keep receipts of expenses incurred, as noted on the approved Request to Attend a Conference, Training, or Symposium.
To request reimbursement, submit a Staff Expense Reimbursement via Intacct.
PROCESSING TIME: 5-10 DAYS
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Contact Information Human Resources Department hr@edwardsaquifer.org
Catalog Release Date: 01/03/2025
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